Privacy Policy

Last Modified: June 24, 2024

At Northwest Closets, we are committed to protecting the privacy of our customers, partners, suppliers, and clients. Our aim is to comply with relevant data protection and privacy laws, ensuring that our customers and website users have clear information and choices about their personal information. "Personal information" refers to any data that can identify you personally, whether on its own or in combination with other data we hold. This Privacy Policy explains how we collect, use, manage, and disclose personal information. It also outlines the options available to you regarding the collection and use of your data. 

This Privacy Policy outlines the privacy practices for and applies to information collected through this website and other communications with the company, unless otherwise specified. This policy will inform you about:

  • The information we collect;
  • How we share information;
  • How you can correct information;
  • How we secure information;
  • How changes to the policy will be communicated;
  • How to address any concerns regarding the misuse of personal data.

Information Collection

We collect various types of information to provide and improve our services:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Home or business address
  • Payment information (credit card details)

Non-Personal Information:

  • Browser type / User agent
  • IP address
  • Device information
  • Usage data (browsing history, page views, clicks)

Cookies and Tracking Technologies:

  • Cookies (including Google Analytics)
  • Pixel tags
  • Browser fingerprinting

Purpose of Data Collection

We collect personal data for the following reasons:

Service Provision:

  • To process orders and payments.
  • To deliver products and services.
  • To respond to customer inquiries and support requests.

Improvement of Services:

  • To enhance user experience and website functionality.
  • To analyze site usage and improve content.

Legal Compliance:

  • To comply with legal obligations and industry regulations.

Data Collection Methods

We collect data through:

Direct Input:

  • Information you provide directly through forms and surveys.

Automated Technologies:

  • Cookies and similar tracking technologies to monitor site usage and gather analytics.
  • Google Analytics for traffic tracking and conversion tracking.
  • IP address and browser user agent for internal reporting purposes.

Use of Collected Data

The information we collect is used for:

Operational Needs:

  • Processing transactions and managing customer accounts.


  • Customizing user experiences based on preferences and interactions.


  • Sending promotional materials and updates (with user consent).

Internal Reporting:

  • Tracking IP addresses and browser user agents to create traffic and conversion reports.

Data Security

We implement robust security measures to protect your data, including:


  • Securing data during transmission and storage.

Access Controls:

  • Restricting access to personal information to authorized personnel only.

Data Retention Policy

The purpose of this policy is to ensure that personal data is retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Types of Data Collected and Retention Periods

Personal Information:

  • Name, Email Address, Phone Number, Home or Business Address, 
  • Payment Information: 
    • Retention Period: Retained indefinitely to comply with legal obligations and resolve disputes.

Non-Personal Information:

  • Browser Type, IP Address, Device Information, Usage Data, Browser User Agent:
    • Retention Period: Retained indefinitely for analytics purposes and internal reporting.

Cookies and Tracking Technologies:

  • Cookies (including Google Analytics), Pixel Tags, Browser Fingerprinting:
    • Retention Period: Cookies are retained according to their respective lifespans, which can vary. 

Data Retention Procedures

Active Data Management:

  • Data is actively managed and monitored to ensure it is current and accurate.
  • Users have the ability to update or correct their personal information through their account settings.


  • Data that is no longer actively used but must be retained for legal or business reasons will be securely archived.
  • Archived data is stored with restricted access and additional security measures.


  • Personal data that is no longer necessary for the purposes for which it was collected or processed will be securely deleted.
  • Deletion methods include anonymization, shredding, or erasing electronic data.

User Rights and Data Deletion Requests

Access and Correction:

  • Users can request access to their personal data and correct any inaccuracies.

Deletion Requests:

  • Users can request the deletion of their personal data by contacting us at
  • We will respond to deletion requests within 14 days and securely delete the data unless it is required to be retained for legal or business reasons.

Legal and Regulatory Compliance

We retain personal data as required to comply with applicable laws and regulations, such as tax, accounting, and anti-fraud laws. Data may be retained beyond the standard retention periods if required by law or as necessary to resolve disputes or enforce our agreements.

Third-Party Sharing

We do not share or sell any tracking or customer information collected through the website for use by third parties. However, we may use third-party service providers, such as MailChimp, to assist in our business operations, such as sending newsletters or marketing emails. These service providers are strictly limited to using your information only to perform the services on our behalf and are not permitted to use your data for their own purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through:

Website Notifications:

  • Banners or pop-ups on our website.

Email Notifications:

  • Sending updates to the email address you provided.

Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
Phone: 253-864-0150
Mailing Address: 2707 Auburn Way North, Auburn, WA 98002